Privacy Policy

At Cruise Heir (accessible at cruiseheir.com), your privacy is of paramount importance to us. This Privacy Policy details the types of personal information collected and recorded by Cruise Heir and how we utilize, store, and safeguard it.

1. Information We Collect

When you contact our cruise concierge desk, request a quote, or book travel packages through cruiseheir.com, we may collect personal details necessary to facilitate reservations, including:

• Contact details (such as full name, email address, and telephone number).
• Travel preferences (preferred cruise lines, suite categories, departure ports, and travel dates).
• Billing and transaction details (processed securely directly through licensed payment gateways or partner cruise line merchant systems).
• Website interaction data (such as IP address, browser type, referral source, and device information via cookies and analytics).

2. How We Use Your Information

We use the collected information for specific, legitimate business purposes:

• To check live cabin availability, confirm bookings, and issue travel itineraries.
• To contact you via phone or email regarding booking updates, discounts, or callback requests.
• To comply with regulatory maritime identification and passenger manifest requirements mandated by operating cruise carriers.
• To improve website performance, user experience, and relevant marketing promotions.

3. Third-Party Disclosures & Service Providers

Cruise Heir is an independent travel agency. To process your cruise booking, necessary passenger information is transmitted directly to the chosen operating cruise carrier (e.g. Royal Caribbean International, Celebrity Cruises, Carnival, MSC, Princess, etc.). We do not sell, rent, or trade your personal contact information to unrelated third-party marketers.

4. Cookies & Tracking Technologies

Like many websites, cruiseheir.com uses cookies, web beacons, and analytics to analyze traffic patterns, record user sessions, and evaluate marketing campaign efficiency. You can disable cookies through your individual browser settings.

5. Security of Your Data

We implement standard SSL 256-bit encryption and administrative safeguards to protect your personal information against unauthorized access, alteration, or disclosure.

6. Your Privacy Rights

Depending on your jurisdiction (such as under CCPA/CPRA or GDPR), you may have the right to request access to the personal data we hold about you, request corrections, or request deletion of your information, subject to legal recordkeeping obligations.

7. Contact Our Privacy Officer

If you have any questions or concerns regarding this policy, please reach out to us at:

Cruise Heir
Email: support@cruiseheir.com
Toll-Free Phone: +1 (844) 556-1050
Address: 3115 S Keystone Ave, Indianapolis, IN 46237, USA